Privacy Policy

Effective Date: 1 January 2024 · Last Updated: 1 June 2026 · Business: Five Elements Life · GSTIN: 32AWRPR5305C1ZN

We collect only what we need, use it only for what you'd expect, and never sell it. This policy explains what data we collect, why, and how.

1. Who We Are

Five Elements Life, operated by Dr. Harish Ravi Warrier, Pazhavoor Variam, PO Thayoor, VIA Erumapetty, Thrissur, Kerala — 680584. GSTIN: 32AWRPR5305C1ZN. Contact: support@5elife.com.

2. What Data We Collect

We collect the following personal information when you use our website or enroll in a program:

Identity data: Name, age, gender (for Prakriti assessment)
Contact data: Email address, phone/WhatsApp number
Health data: Self-reported health concerns you choose to share
Payment data: Processed securely via Razorpay — we do not store card details
Usage data: Pages visited, session duration (via analytics tools)
Communications: Emails, WhatsApp messages, and form submissions

3. Why We Collect It

To confirm and manage your program enrollment
To deliver program content, session links, and support
To personalise your Ayurvedic protocol based on your Prakriti
To process payments and issue invoices / GST receipts
To send program-related communications and updates
To comply with legal and regulatory obligations

4. How We Use Your Data

We use your data solely for delivering our programs and improving your experience. We do not use your data for automated decision-making or profiling. Health information you share is used only for personalising your protocol and is treated with strict confidentiality.

5. Data Sharing

We do not sell, rent, or trade your personal information. We may share data with:

Razorpay — payment processing (PCI DSS compliant)
Google — video sessions (Google Meet) and analytics
WhatsApp / Meta — group communication where you have opted in
Legal authorities — if required by law or court order

6. Data Retention

We retain your personal data for as long as you are an active participant and for 3 years thereafter for legal and accounting purposes. Health information is retained only for the duration of your program and 1 year after completion. You may request deletion at any time.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal retention requirements)
Withdraw consent for marketing communications at any time
Lodge a complaint with the relevant data protection authority

To exercise any of these rights, email support@5elife.com with the subject line "Data Request".

8. Cookies

Our website uses minimal cookies — primarily for analytics (Google Analytics) and session management. You may disable cookies in your browser settings. This will not affect your ability to enroll in programs.

9. Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing via Razorpay (PCI DSS Level 1), and restricted internal access to personal data.

10. Children's Privacy

Our programs are intended for adults aged 18 and above. We do not knowingly collect personal data from minors. If you believe a minor has submitted data, please contact us immediately at support@5elife.com.

11. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be published at this URL. Material changes will be communicated via email to enrolled participants.

12. Contact / Grievance

Dr. Harish Ravi Warrier
Pazhavoor Variam, PO Thayoor, VIA Erumapetty, Thrissur, Kerala — 680584
Email: support@5elife.com
Response time: 48 business hours